Bynd Artisan Pte Ltd
James Quan is the Chairman & Founder of Bynd Artisan, an experiential retail concept that prides itself on customisable paper stationery and leather accessories. With over twenty years of sales experience for high net worth clients in local and export markets, James spearheads strategic development, sales & marketing and product design. His knowledge and understanding of the gifting industry, ingrained by the belief that functionality must work with design, has led to rapid growth in both the retail and corporate segments for the company.
As a veteran in the service sector, James places heavy emphasis on service quality and takes the lead in service standardisation. He is constantly exploring innovative ideas to enhance the brand’s offerings and creating new opportunities to stay relevant. James believes that customer service from the heart is the key element and that total-design thinking, is critical in challenging fixed mind sets. James graduated from California State University at Fresno in Communication and had previously worked in the advertising and corporate gifting industry.
Bynd Artisan Pte Ltd
Winnie Chan is the CEO & Founder of Bynd Artisan, an experiential retail concept that collaborates with artistic talents, personalises paper and leather accessories and runs crafting workshops. Founded in 2014, Bynd artisan is the modern twist of her grandfather’s traditional bookbinding business in the 1940s. Building on the craftsmen’s years of experience on the production floor, Winnie revitalises their roles, giving them a new lease of life by training them to multitask as both craft artisans and sales staff. She envisions the brand to inspire not just her team of craftsmen but also to reach out to the new generation via this tactile concept for which many have forsaken in the digital age.
An Economics graduate from University of California, Berkeley, Winnie has been instrumental in implementing new initiatives for Bynd Artisan’s branding, administration, human capital and manufacturing processes. A staunch supporter of local brands and talents, Winnie is dedicated in her quest to make a difference by engaging young talents and budding entrepreneurs through collaborations and sharing her experiences and bringing like-minded individuals together.
Chief Executive Officer
Chope Group Pte Ltd
Arrif is the Founder/CEO of Asia’s premiere online restaurant reservation service Chope. Through Chope, diners can make reservations 24 hours a day, 7 days a week, from anywhere in the world. Chope helps restaurants use online booking channels, improve yield, and keep better track of their clients’ preferences. With over 2,000 restaurants partners regionally Chope is committed to making restaurant dining and discovery easier than ever before. Chope currently operates in Singapore, Hong Kong, Shanghai, Beijing, Bangkok, Phuket, Jakarta and Bali. Prior to founding Chope, Arrif worked in management consulting and private equity and obtained an MBA from Stanford GSB.
Head, Treasury Research & Strategy
Selena is Head of Treasury Research & Strategy at OCBC Bank. She is responsible for Treasury market research, forecasts and trading recommendations for the bank, covering fixed income, interest rates, corporate credit, foreign exchange, and macroeconomic commentary. She is a member of the OCBC Wealth Panel and the Economic Society of Singapore.
Her research writings have been extensively quoted and published by prominent media such as Business Times, Straits Times, Today newspaper, Asia Money Magazine, The Edge magazine, Bloomberg, Dow Jones, ThomsonReuters and Agence France-Presse newswires, as well as televised media including CNBC, Bloomberg, Channel NewsAsia etc.
Under her leadership, OCBC’s research capabilities have been greatly valued by customers and highly ranked in surveys for interest rate research, FX research, market coverage and Asian macroeconomic research in various forums, including the AsiaMoney Fixed Income and FX polls, Bloomberg and ThomsonReuter polls, amongst others.
Prior to joining OCBC in August 2000, Selena was with the Fiscal Policy Unit under the Ministry of Finance (MOF), and the Economics Department in the Ministry of Trade and Industry (MTI).
Director – HR and Marketing
Keystone Cable Singapore
Pearl Yu is Director of HR and Marketing at Keystone Cable, where she is responsible for the company’s brand strategy and human capital developments. Established in 1990, Keystone Cable is a leading Singapore-based cable manufacturer and supplier for industries such as Building & Infrastructure, Oil & Gas, and Data Communications.
Prior to Keystone Cable, Pearl was with Roche Pharmaceuticals on a global rotation program with roles in Global Marketing and Sales Analytics, as well as with the Singapore Economic Development Board, where she focused on bringing in Medical Technology foreign direct investments into Singapore.
Pearl has a Bachelor of Science degree in Biomedical Engineering from Brown University and an MBA from INSEAD.
SME Centre @ SICCI
Ms Helen Campos LL. B(Hons), London is the co-founder and Managing Director of MC Corporate Services Pte. Ltd (MCCS), one of Singapore’s top four corporate secretarial firms. She established HC Consultancy Pte Ltd (HCCS) in 2008 as a business advisory consultancy to complement MCCS.
Helen brings with her over 20 years of experience as a corporate lawyer, trusted consultant, chartered secretary and thought leader.
She is currently a Director on the board of the Singapore Indian Chamber of Commerce & Industry (SICCI), one of the country’s most respected business organizations. She was the recipient of the Singapore Indian Business Leaders award in 2016.
Helen is also the Chairperson of the SME Centre @ SICCI, which is an advisory arm for small and medium enterprises (SMEs) and an initiative by SPRING Singapore. In addition, she is the Chairperson of the Women’s Entrepreneurs’ Network, SICCI (WEN).
Her wealth of experience and leadership also sees her directorship in the audit committee of the Management Development Institute of Singapore (MDIS) and the SME Infocomm Adoption Committee of the Infocomm Media Development Authority (IMDA).
Helen was a Partner in the Corporate and Securities as well as the Head of Corporate Secretarial practice of KhattarWong LLP, one of Singapore’s largest law firms.
Partner, People Advisory Services
Samir is a Partner at EY in People Advisory Services, Singapore. He has extensive consulting experience and has worked with several organizations in the areas of business strategies linked to people-organization dynamics across ASEAN. His experience includes all aspects of human resources consulting, particularly in the areas of:
- Organization structuring, manpower planning and optimization
- Creating differentiated reward programs
- Developing a high performance culture
- Integration of performance, reward and talent programs
- HR process review and audit
Prior to joining EY, he had worked with Aon Hewitt and Coca-Cola. Samir is also an Adjunct Professor at Singapore Management University teaching Performance Management and Compensation.
Samir has a Masters degree (MBA) from XLRI and is a Graduate of Commerce.
Sam Chee Wah
Mr Sam Chee Wah, General Manager of Feinmetall Singapore has more than 30 years of experience in the semiconductor industry. From a humble start-up of 5 employees in 2007, he has grown the company to its current size of 47 employees. Feinmetall Singapore has propelled from a small repair centre to a leading one-stop turnkey design, manufacture, testing and service centre for semiconductor wafer probe card.
He led the company to be the proud recipient of various business awards like Enterprise 50 Award, Singapore Sustainability Award, Asean Business Award, International Business Award, SMF Sustainable Growth Award and EYA Enterprise of the Year. In 2015, Mr Sam led Feinmetall Singapore to implement the Business Excellence framework and honoured as the first wafer probe card company to receive the Singapore Quality Class certification.
He is a firm believer of human capital and productivity management. He implemented various policies to recruit, retain and retrain employees. He also initiated measures to innovate, automate and simplify the company manufacturing processes. Frequently sought after as a speaker, his holistic and down-to-earth view point has often being termed as the voice of SMEs by newspaper and media.
Yeo Siang Tiong
Channel and SMB Sales Director
Hewlett Packard Enterprise Singapore
Siang Tiong is the Channel and SMB Sales Director of Hewlett Packard Enterprise Singapore. He is responsible for building the channel ecosystems, and the sales into the non-named enterprise market segment in Singapore.
Over the past 25 years, Siang Tiong has held several leadership roles, spanning strategy, business development, channel development, sales and technical positions in Singapore and across Asia Pacific. He has also led the coverage of strategic accounts in the financial sector and defence and homeland security sector and contributed to Singapore Infocomm Development Authority’s 5th Infocomm Technology Roadmap.
Siang Tiong holds an MBA (Finance) from Manchester University and a B.Eng. (Electronics) from the University of Singapore.
Assistant Director, Productivity Growth through ICT (PGI)
Infocomm Media Development Authority (IMDA)
Shaik leads a team that promotes and drives the adoption of smart tech solutions by SME. In the 20 years that he has been with IMDA and its predecessors, Shaik has led various teams in Sector Transformation, International Operations and Accreditation@IMDA. He helped then-IDA establish and operate is Middle East Office as its Centre Director for close to five years based out of Doha, Qatar. He took a short 3-yr stint in the private sector as the Regional Business Development Director for the Middle East with CrimsonLogic.
Group Director, SEA & Oceania Group
International Enterprise (IE) Singapore
As the government agency driving Singapore’s external economy, IE Singapore spearheads the overseas growth of Singapore-based enterprises and promotes international trade. The agency also has a global network in more than 35 locations, with presence in many emerging markets. Ivan’s Group assists Singapore-based companies in exporting to and investing in the Southeast Asian region. IE Singapore’s overseas centres in Kuala Lumpur, Jakarta, Surabaya, Bangkok, Hanoi, Ho Chi Minh City, Yangon, Manila and Sydney comes under his charge. His Group works closely with relevant local and foreign government agencies, industry associations and business multipliers to expand the overseas footprints of Singapore-based companies into the Southeast Asian and Oceania region. Ivan joined IE Singapore in 2006. Prior to his current appointment, Ivan was seconded to the Energy Market Authority, the regulatory agency for the power and gas sector of Singapore, as its Director of Planning. From 2009 – 2013, Ivan was Divisional Director for the Energy and Chemicals Division under the Trade Promotion Group where he led the team promoting Singapore as an oil and chemicals trading hub. Ivan holds a Second Upper Honours Degree in Bachelor of Social Sciences (Economics) from the National University of Singapore.
Magnum Spirits & Wine
Mr Edmund Tsai is the Chief Executive and Co-founder of Magnum Sprits & Wine. As CE, he is responsible for the overall strategic planning, management, and business development, monitoring the development and performance of the Magnum’s operations, driving the operational efficiency of work processes and identifying new opportunities for expansion. In particular, Mr Tsai spearheads Magnum’s brand management and marketing strategy. He oversees the business development and procurement processes and is instrumental in maintaining working relationships with suppliers and customers.
Mr Tsai has more than 21 years of experience in the alcoholic beverages industry and began his career as a sales manager in Remy Cointreau Singapore and subsequently established Netherlands company, Allied Domecq International, a production, distribution, and sale of spirits and wines company, as marketing manager.
Andy Koh Ngiap Hong
Business Head, Emerging Business, Global Enterprise Banking
Andy Koh, Business Head of Global Enterprise Banking, with responsibility in managing the full suite of business loan model dedicated to supporting SMEs in Singapore. He has more than 17 years of diverse banking experience with OCBC Group notably as the VP of Regional Wealth Management in Malaysia and key regional countries and as Head of Investment Advisory at OCBC Private Banking and spearheaded the set-up of the first consumer retail bank in China. Andy has an MBA from the University of Chicago Booth School of Business.
Regional Marketing Director
Scanteak, House Of Teak (Singapore) Pte Ltd
Jamie graduated with a dual EMBA degree from UCLA-NUS. She is the oldest of 3 children and joined the family business in 2004. As Regional Marketing Director, Jamie spearheads Scanteak’s regional branding initiatives, manages overseas franchises, and oversees Scanteak Singapore’s business operations.
With her first job in Hollywood, Jamie made the switch from marketing films, to marketing the local furniture brand, Scanteak, in 2004. By 2006, the number of Scanteak showrooms had also doubled across the region.
Jamie believes a successful for-profit enterprise can impact customers, team-members, working partners and the society through strong business ethics, work excellence as well as social contributions. Besides continuing close partnerships with local tertiary institutes through internships and special projects, Jamie has also reinforced the importance of Design in the retail industry through collaborations with award-winning designers.
Under Jamie’s influence, Scanteak has won several brand awards, such as the Promising Brand Award (2005), CitiBusiness – SPBA Regional Brand Award (2006, 2013), SuperBrands (2009), the Singapore Good Design Award (2015), the Good Design Award (Japan) (2015), the IPOS Award for Design Innovation (2015) and the President’s Design Award Singapore (2015).
In 2010, Scanteak’s Taiwan operations became publicly listed in Taiwan. Scanteak Japan has been expanding steadily and in Singapore, Scanteak has 14 showrooms. The brand now has over 140 showrooms worldwide and is one of the biggest furniture retailers in Singapore and Taiwan.
Jamie is the winner of the JCI TOYP (Ten Outstanding Young Persons of the World) Singapore Award 2012, and she currently serving as a member on the Council of Skill, Productivity and Innovation, a council mooted by the government which advices on nation level initiatives.
Shing Leck Engineering Service
Lawrence Nah is the General Manager of Shing Leck Engineering Service Private Ltd, which is a Singapore based Mechanical Engineering Services Company that specializes in process plant construction and shutdown maintenance works (SDM). At Shing Leck, Lawrence is responsible for the Company’s Human Resource, Information Technology and Operations portfolio, ensuring that these key functional areas continue to evolve and improve to support the company’s continued growth.
Prior to joining Shing Leck in 2015, Lawrence was based in San Francisco for five years and worked as a Senior Consultant with Ernst & Young U.S before returning to Singapore to join Shing Leck. Lawrence did his both undergraduate and graduate studies at Indiana University’s Kelley School of Business, and is currently an Executive MBA candidate at the University of Chicago Booth School of Business.
Chia Wei Liat
Senior, Business Advisor
SME Centre @ ASME
Chia Wei Liat (Masters of Business Economics) has interacted with over 700 SMEs, transferring knowledge of grants and schemes to SMEs through advisory sessions that focus on upgrading the capabilities of SMEs.
Focusing his efforts in the area of marketing, Wei Liat is currently leading a marketing team that focus on assisting SMEs on their marketing strategies which is lacking within SMEs.
He has been actively conducting marketing workshops, having reached out to over 200 companies, till date, addressing marketing gaps that SMEs face.
Lim Hui Ping
Senior Business Advisor
SME Centre @ SCCCI
Hui Ping has been with the SME Centre@SCCCI since October 2012. As a Senior Business Advisor, Hui Ping engages SMEs and aspiring entrepreneurs by providing one-to-one business advisory and also through conducting group-based capability workshops, focusing on building Human Resource Capability and Financial Management Capability. Hui Ping has rendered business advisory services and outreached to approximately 1,000 SMEs and aspiring entrepreneurs since she joined the Centre.
With an MBA and more than 15 years of working experience in the banking industry, Hui Ping brings forth her wide spectrum of business knowledge to help SMEs identify business issues and also explore relevant government assistance schemes for growth. Hui Ping is enthusiastic and has passion in guiding and assisting SMEs in building business capabilities for growth. She is also an ACTA-trained facilitator which makes her an effective speaker for many public events and capability workshops
SME Centre @ SMF
Mr Winston Kum, Senior Manager, SME Centre@Singapore Manufacturing Federation (SME Centre@SMF) is a Productivity Manager and as part of his role provides Business Advisory Service to all industry sectors, conducting and coaching on Productivity Toolkits, delivers Productivity Capabilities Workshop to SMEs under SPRING Productivity Programme for SME.
He has attained Toyota Production System (TPS), Kaizen Program and Lean Production Systems conducted by Asia Productivity Organization (APO) in Japan.